Resources & FAQs
Learn how to use the BIO Partnering™ system
Why did BIO develop a new partnering system?
The biotech industry is constantly innovating, and so are we. BIO developed a new partnering system to help you partner more effectively at our conferences. The new system, with a modern tech base and brand-new look and feel, is designed to make it easier for you to identify partners and arrange and attend your partnering meetings - creating valuable partnerships that lead to successful outcomes.
The new system also allows us to make consistent enhancements - and make them faster. We look forward to introducing new features based upon your feedback. Stay tuned for more exciting things to come!
What are the new features in the partnering system? Has the user interface or experience been updated, and if so, how?
In addition to a more modern, robust tech base and new look and feel, you'll notice a redesigned Dashboard with key actionable updates and information, a lightning-fast native mobile app, better handling of company profile data and meeting request attachments, multi-factor authentication for increased security, additional notifications for important meeting updates, upgraded search algorithms and so much more.
Is there a mobile app?
BIO Partnering™ has a fully native mobile app built from the ground up, which will be available for free on both the Apple App Store and Google Play Store. Once you download the app, you’ll use the same login information that you use to access the partnering system on the Web.
NOTE: Search is available on the web and is not supported on the mobile app. We hope to bring this feature of the system to your mobile device soon!
What is the upgrade or installation process?
When you register for the next BIO Partnering™ event you will receive login information from biopartnering@bio.org. Following the instructions in that email, you’ll simply set a new password, log in and get started!
We’re web-based, so there’s nothing to download – except for the new mobile app to access partnering on-the-go! Log in with the same username and password you use on the web, and access all of your BIO Partnering™ conferences and activity. You can switch between events through the main menu. The app will be available for free on both the Apple App Store and Google Play Store.
What happened with my previous BIO partnering company profile data and meeting history?
We’ve migrated over your previous company profile and will continue to import your most recent company profile for you when you register and participate in BIO Partnering™ at our events and conferences. You’re able to view prior requests with other companies attending via the Search page and filter for companies with whom you’ve had prior contact using the advanced search filters. Prior meeting data includes conferences from 2019 to present.
Are there updated resources like guides, FAQs or video tutorials available?
We’re glad you asked! BIO Partnering™ has a Help & Support section within the system itself – you can find this toward the bottom of the main menu on the left-hand side of the screen. We also have all our tutorials and resources available above.
Will additional training or guidance be provided for new features or changes?
Absolutely, and we hope you join us! We will be hosting webinars in the lead up to our partnering conferences to give you a live tutorial of the partnering system and answer your questions. Check back with us soon to see when the next webinar will take place.
Are there additional planned updates or features based on user requests?
We’re looking forward to making meaningful enhancements and updates soon based on direct user feedback. Have a suggestion? Drop us a line at biopartnering@bio.org.
Can I access my old BIO One-on-One Partnering account for prior events?
You can access your BIO One-on-One Partnering account for prior conferences through 2025. Just log in here and select the previous conference you wish to access. You will need to use your previous username and password for BIO One-on-One Partnering.
Can I provide feedback about the new partnering system?
Yes, please! Send us an email to biopartnering@bio.org.
General Partnering FAQs
When will I receive my login information and how can I access the system?
The partnering system usually opens 5 to 8 weeks before the event start date. As attendees register for the conference, they will receive their login credentials from biopartnering@bio.org within 1-2 business days.
*IF you have registered and the partnering system is not yet open, you’ll receive your login information once the system opens.
For security purposes, a delegate's email address must correlate to his or her identity and registered company in order to access the system. This means that the email you register with must match your name as well as your company.
When does meeting scheduling begin/How do I schedule my meetings?
Accepted meetings will be scheduled by BIO starting a few weeks prior to the conference, and scheduling will continue through the end of the conference to accommodate as many meetings as possible. Once scheduling begins, meetings will appear on the participants’ calendars with a date, time and meeting location within the event venue.
For self-scheduling conferences, like BIO Partnering™ @JPM Week, attendees can begin scheduling meetings as soon as they have an accepted meeting.
*Attendees can send meeting requests as soon as they log into the system but be sure to open your calendar availability to start scheduling meetings. Otherwise, your meetings will note that there is no mutual availability.
I have an admin who assists me. Do they also have to register for the conference?
Please reach out to biopartnering@bio.org to determine the best solution for your needs.
Accessing the system requires users to pass through multi-factor authentication (MFA). BIO can add an alternate email address (for your admin) to receive those MFA prompts.
What happens to meeting history once the conference concludes? Will my profile information carry over to other events?
Your partnering meeting information is accessible for at least one year following the event, though new meeting requests cannot be sent after the event concludes. Your meeting history will remain in your profile for the specific conference, while your profile information will carry over from event to event. When attending a new conference, you’ll be able to view prior meeting history with other companies also attending.
Are there resources like guides, FAQs or video tutorials available?
We’re glad you asked! BIO Partnering™ has a Help & Support section within the system itself – you can find this toward the bottom of the main menu on the left-hand side of the screen. We also have all our tutorials and resources available at the top of this page.
Technical Partnering FAQs
How do I add my colleague/boss/assistant to the partnering profile?
All delegates within your profile must be registered for the event, and if applicable, at a level that includes access to the partnering system. Once registered with their company email address, they will receive login instructions within 1-2 business days. Please ensure they register using the same company name so that their account will be included under your company’s profile.
It says “No Mutual Availability” on my meeting requests, what does this mean?
A “No Mutual Availability” indicator on your Accepted or Pending Reschedule meeting request means that the meeting cannot be scheduled/rescheduled due to lack of mutual availability among the meeting’s required participants. Consider navigating to your Calendar and opening your availability if you have not already. Also determine if any of your company’s meeting participants, especially if they have little availability, can be changed to an ‘optional’ participant instead of ‘required.”
Should a time become mutually available, the indicator will disappear, and your meeting will be scheduled/rescheduled in the next round of meeting scheduling.
How do I schedule my meetings?
Accepted meetings will be scheduled by BIO starting a few weeks prior to the conference, and scheduling will continue through the end of the conference to accommodate as many meetings as possible. Once scheduling begins, meetings will appear on the participants’ calendars with a date, time and meeting location within the event venue. Once scheduled, you’ll see “scheduled” in green, within the meetings page.
Be sure to open your calendar availability to allow for the best odds of mutual availability in scheduling. If you see the note, “no mutual availability” on your meeting requests, check to see where you and/or your colleagues can open availability or be moved to optional participants where appropriate.
For self-scheduling conferences, like BIO Partnering™ @JPM Week, attendees can begin scheduling meetings as soon as they have an accepted meeting.
How do I reschedule a meeting?
To reschedule a meeting, click the “Request Reschedule” button on the meeting in the Meetings page. The system will look for the next availability and reschedule the meeting in the next round of meeting scheduling. You may want to consider opening more availability if the meeting displays a “no mutual availability” indicator once you’ve submitted the request to reschedule.
How do I remove a linked resource from a meeting request/my profile?
To remove a linked resource from a meeting request, click into the Linked Resources section within the meeting request and click “Edit Resources” to de-select linked items or shared content from that individual meeting request.
To remove linked resources from your profile, click “My Company” on the left navigation bar, click “Edit Profile” and scroll down to “Shared Content”. Click the 3 ellipses next to the uploaded filed or embedded video and select to edit or delete the content. Follow the same steps to add content and then edit your meeting to share the specific piece of content.
Can I have multiple profiles?
All delegate accounts/profiles are created under the parent company. Delegate profiles are designed to enable companies to represent as many regional or functional subsidiaries from within a corporate group structure while retaining the flexibility to collaborate on incoming and outgoing meeting requests. Use customization features like asset and market product logos, profile backgrounds and rich text to differentiate your business goal for partnering.
For information on sponsorship benefits that include the opportunity for multiple profiles and an increase to your meeting request limit, contact sponsor@bio.org.